North Canton, Ohio – Visual Edge Technology, Inc. has acquired Technocom of North Carolina in a move that expands Visual Edge’s footprint in the Southeast and enhances Technocom’s already well-established passion for delivering best-in-class solutions and support.
The company’s founder and president, Jim Riggins, who took a chance on entrepreneurship when he was just 26 years old, will continue leading the company under the executive guidance of Visual Edge.
“Visual Edge has a very strong technology team, and I am excited about them taking us to the next level, especially in the managed network services side of our business,” says Riggins.
With two sons in the 32-year-old business, Riggins admits that when he first considered the agreement, he was looking to secure his family name.
“There’s a great advantage to partnering with such a large company,” says Riggins. “Better value for our customers, greater job opportunities; that kind of leverage will only enhance the success we have already had.”
Vice president of business development for Visual Edge Technology, Michael Cozzens added, “Jim has always placed his customers and employees first, and with a business climate that is continually evolving, it just made sense to join the Visual Edge strategy of building a regional and national network of top-notch solutions and support providers.”
This past January, Technocom made two acquisitions of its own, expanding into the Salisbury (Marathon Business Center, Inc.) and Statesville (Document Imaging Solutions) regions of North Carolina, working with former owners Ken Crooms and Bruce Cook respectively.
Together with Visual Edge, Technocom will look to deliver the same outstanding service and support it has since its inception, while expanding upon its existing managed IT services.
Riggins plans to be very much involved in the day-to-day operations of Technocom, often with his four- legged, top-performing sales reps, Starsky and Hutch. The two black labs make regular appearances with him on sales calls. The dogs, which Riggins admits he did not want at first, are a constant reminder about the importance of loyalty and are even featured on the sides of the company’s vehicles.
“They’re extremely loyal. And because they’re so loyal it kind of got into my skin and I thought, ‘Wouldn’t it be great if people were this loyal?’” says Riggins, “That’s why we always try for a win-win-win – customer-employee-company scenario – at Technocom.”
Since 1987, Technocom has been providing award-winning products and service to the greater Charlotte region. Along with their diversified product line of multifunctional devices, printers, and wide-format printers, Technocom also offers managed mail and managed network services, including cloud services, managed IT, disaster recovery, and data security. Through their “Productive Office Assessments,” Technocom creates custom-tailored, turn-key solutions for their clients, designed to support and optimize their work environment.